Privacy Policy

Chagrin Electronic Recycling ("CER," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit fallsrecycle.com (the "Site") or contact us, how we use that information, and the choices you have. By using the Site, you agree to the practices described here.

Information We Collect

Information you give us

When you fill out our contact form, request a pickup, or email or call us, we collect the information you choose to provide. This typically includes your name, email address, phone number, and the contents of your message. We only ask for what we need to respond to you and provide our services.

Information collected automatically

Like most websites, our hosting and infrastructure providers may automatically log basic technical information when you visit the Site, such as your IP address, browser type, device type, referring pages, and the dates and times of your visits. This information is used to keep the Site secure, reliable, and working properly.

How We Use Your Information

• To respond to your questions, messages, and service requests.
• To schedule and provide electronics drop-off and pickup services.
• To operate, maintain, secure, and improve the Site.
• To comply with applicable laws and protect our legal rights.

We do not sell or rent your personal information to third parties, and we do not use your information for unrelated marketing without your consent.

Third-Party Services

We use a small number of trusted third-party services to run the Site. These providers may process limited information on our behalf, subject to their own privacy policies:

• Netlify — website hosting and contact form processing. Information you submit through our contact form is delivered to us through Netlify.
• Google Maps — the embedded map showing our location is provided by Google and may collect data as described in Google's privacy policy.
• Instagram — if a social media feed is embedded, content is served by Instagram/Meta and is subject to their privacy practices.

We are not responsible for the privacy practices of these third parties. We encourage you to review their policies.

Cookies

The Site uses minimal cookies and similar technologies, primarily where required for core functionality and for embedded third-party content (such as maps or social feeds). You can control or disable cookies through your browser settings. Disabling cookies may affect how some features of the Site work.

How We Protect Your Information

We take reasonable administrative and technical measures to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We keep the information you provide only as long as needed to respond to you, provide our services, and meet our legal and recordkeeping obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Children's Privacy

The Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Your Choices and Rights

You may contact us at any time to ask what information we hold about you, to request a correction, or to ask us to delete it, subject to any legal obligations we have to retain it. To opt out of further communications, simply let us know.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the Site after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Chagrin Electronic Recycling
10140 Gottschalk Pkwy, Chagrin Falls, OH 44022
Phone: (440) 601-9166
Email: Chagrin-E-Recycling@scarce-resources.com